Refund Policy
At EduTripura, we strive to provide high-quality products and services to our customers. However, if you are not satisfied with your purchase, we offer a refund policy to ensure your satisfaction.
Mock Test Refunds: If you are not satisfied with the quality of our mock tests or if they do not meet your expectations ( subject to reasonable objections), you may request a refund within 1 hour of purchase. To request a refund, please contact us at [email protected] with your order details and reason for the refund. Please note that if you are eligible for refund , then you will get the refund after deduction of convenience fee (max 10% of total amount).
Free Content and Resources: We provide free content and resources on our website for educational purposes. Since these resources are provided at no cost, we do not offer refunds for them.
Processing Refunds: Once your refund request is received and approved, we will process the refund within 7 working days. Please note that it may take some time for the refund to appear on your credit card statement, depending on your bank or payment processor.
Contact Us: If you have any questions or concerns about our Refund Policy, please contact us at [email protected]. We are here to help you and ensure your satisfaction with our products and services.